In today’s competitive climate, offering a quality product or service at a fair price is only half of the success equation.
What sets the most profitable businesses apart is their ability to connect with customers. And that starts with a persuasive brand story.
Stories have the power to galvanize an organization around defined business objectives, says MotionMasters CEO Diana Sole Walko. “They can spark action, transmit values and foster collaboration.
“If you look back through history, the best and most memorable leaders are the ones who can communicate through story. Unfortunately, businesses are often the worst at that,” she observes. “They want to bombard you with facts and statistics about why you should purchase their product or service. But people are justifiably suspicious of that type of approach.
“Instead, tell them a story,” she says, “by explaining what those facts and figures mean and why they should matter to the customer.”
The Charleston Area Alliance is a good channel for sharing your story with potential customers and fellow business owners, says Diana.
“Early in my career as a business owner, I felt very isolated. I had questions about so many things, and didn’t really have someone to bounce issues or ideas around with,” she says.
Membership and active participation in the Alliance gave her the chance to interact with others facing the same challenges. “All these years later, I still have questions — and so do they…. We learn from each other. And that’s made us, and our companies, stronger.”
The Alliance offers a wide range of programs and services that help businesses and our community succeed.
“Membership has very practical, present value, like the ability to send your employees, or yourself, to training seminars, attend Business After Hours to mine new business, participate in Art Walks, etc.,” says Diana, adding that “for me, however, the real value of my membership is its future value — the community we can build by acknowledging no man is an island.”
At the Alliance, we’re proud to provide a forum for businesses to share their story, and we’d love to hear yours.
Join us at upcoming event and help create “happily ever afters” for you, your business and our region.
To see how the Alliance tells its story through video (many produced with the help of MotionMasters), visit our YouTube channel at www.youtube.com/CharlestonArea.